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Ely Minnesota, What People Say about Ely
Guest Letter What People Say About Ely
"We were so impressed by everything about your resort. Our expectations were exceeded not only by the amenities but the fact that everything worked. The video games worked, we had access easily to pool and table tennis parts. The swimming pool was clean, our keys worked. The shower was great, we appreciated the fitted sheets and warm feeling we got in your resort. Thank you very much."
Dennis, Richfield, MN
Read more of our guests comments.
Grand Ely Lodge, Ely, Minnesota

Wedding Comments
"I wanted to send you a quick note to say THANK YOU! Everything was perfect last weekend and it would not have been without you. I would not have changed a thing, and thanks to your staff it was the best night of my life. The Grand Ely Lodge was such a magical place to get married, I can’t wait to get back and visit you. I will also get you the pictures as soon as I can!  Thanks again for everything."
Laura & Matt Rosati/Minnetonka, MN
 
"Food was unbelievable! Everything went perfect. We couldn't have asked for more. Everyone was so helpful. Thank you to all the staff who helped make our day a success! We enjoyed every minute."
Ganser/Vogt Wedding
 
"Thank you for making our wedding and nights so wonderful. You all were so amazing and nice. We will remember you and this place forever." Thank you!
Bill & Sara Skar
 
"We would like to comment you on the excellent job you did in helping us plan the reception, dinner, and dance for Jay Ashling and Stacy Weisinger's wedding. The lodge facilities were excellent, and the surroundings were perfect for their wedding involving a hunting theme. In fact, some of our guests had asked if Jay and Stacy had hired a wedding planner! The food was absolutely delicious. Guests from southern MN are saying it was the best food that they have ever been served at a wedding.
Everyone that reserved rooms loved the relaxing atmosphere that the rooms provided, especially the view of Shagawa Lake. Some of our guests from southern MN had small children, and they absolutely loved the crafts, campfire, and marshmallow roast.
Your suggestions to help make the day perfect were greatly appreciated. In fact, the entire staff was very professional, and we were always greeted with a smile.
You helped make the day memorable; we all want to re-live the day again."
Rick & Bonnie Ashling
 
Wedding - September
“Dawn did a great job from beginning to end. It was much better than I expected. Thanks. Greg did a great job with the food. Very tasteful. Everyone said the food was superb. Patty and Sandy did a wonderful job serving along with all the others. Very clean and comfortable. Set-up was exactly like I asked. Thanks for making my daughters day so special.”
Weisinger/Ashling Wedding
 
We hosted our daughter's wedding at your resort.

 " would like to thank you (Dawn) for making our event perfect. I would highly recommend your business to anyone. Your staff is exceptional, especially Dawn Manning who worked above and beyond our expectations. She is amazing. I can't thank her enough and hope that the owners of this establishment know how fortunate they are to have her as an employee. I can't say enough about the service and your staff. We had over 200 guests and everyone raved about the food and what a beautiful wedding it was. We could not be more pleased. Thank you."

Pam Ivonen Zbacnik
"Thanks for all that you did to make our wedding successful"
Kaiser Devine Wedding
"We are still hearing how wonderful the chicken was." The hotel looked so nice and the people were very impressed."

 "Everyone at the Lodge was great, but Dawn Manning went above & beyond what was expected-Thank-you!"

Thoren Anderson Wedding
 
"It went perfect!!! All the planning, suggestions as well as the table settings, food, service was all nothing short of wonderful. Two thumbs up!! Thank you all so much for helping make our wedding and the days there after feel like we were in our own home!!"
Potterjoy/Gedde Wedding

Restaurant Comments
"The meals (restaurant) was excellent. The wild rice soup - tops! Good service from Billie Jo."
Ben, Ely, MN
"Our server, Billie Jo, was great. Went above and beyond. Portions were good."
Travis & Lisa, Poplar, WI

Catering Comments  
"The initial contact was great and set the tone for a great event. The staff was very helpful. Things were done as promised and in a timely fashion. The food was great with variety and abundance."
Ely Chamber of Commerce - "Smile You're in Ely"
"Good food and wait staff. Quick service and clean up. Everything we needed was there."
Janelle Hart - Junior / Senior Prom
"Dawn was extremely helpful and accommodating from menu selection through to end of banquet. She was prompt in responding to my e-mails and phone calls. Answered any question I had."

"The space is beautiful and added to the special evening. Very clean and comfortable. Everything was exactly as we needed it.

Patti Zupancich - VCC Foundation Scholarship Awards Banquet
"Excellent! Dawn did a great job!! Also Bob and Chef!" "Lots of positive comments from guests."
Ely Community Education - St. Patrick's Day Fundraiser Dinner
TQ3 and it’s vendors (hotels & airlines) are always so impressed with the quality of our catered meals from the Grand Ely Lodge.
TQ3
"Everyone was very friendly and helpful. Dawn and Angie were fun to work with and really cared about how our reception would be."

"We had lots of compliments on food and the room” “the food was excellent."

"Thank you for making our day even more memorable.” “Everything was perfect – just what we asked for."

Ritsche-Gresly Wedding

Meeting/ Conventions/Private Parties Comments
"In a word, our experience at Grand Ely was nothing less than extraordinary. You and your staff did a superb job that insured the total success of our public meeting !!

Please accept our sincerest thanks for the quality customer service that you provided to us that evening. Without a doubt, the Grand Ely Lodge is fortunate, indeed, to have folks like you and your colleagues who go far beyond the call of duty to provide your guests with quality service and hospitality.

Thanks again!!!"
John Bray - Mn/DOT Northeast District 
"We saw the menu on line and when we called, Dawn answered any question that we had and made suggestions that were very helpful in planning the menu for the event."

"Everyone was helpful and friendly. The food was great and the set up was perfect for our group. The pork roast was exceptionally good."

"The view was great. The entire lodge was a real treat to stay at. The suite we stayed in was perfect for entertaining our guests."

Kais Groom's Dinner
"The facility was clean, comfortable and aesthetically pleasing. Having pens and notepads at each setting was appreciated and used."

"Set up was done as requested. Conference style worked well and the American flag was properly placed near head table."

"Everyone in the group was very happy with all aspects of the services you provided. We would be confident to use these services again."

Leona, MN Federation of AFU Lodges
"Always returned phone calls quickly; had things set up and always ready; both Dawn and Tara along with other on staff very helpful. Staff always checking to make sure we received excellent care - coffee hot - bakery fresh - room glowing in appearance."

The Grand Ely Lodge is clean, friendly, and comfortable with the staff going the extra mile to serve our small group. There was never a problem even when we had special requests, things were handled with total professionalized care.

The Grand Ely Lodge should be proud of their staff and facility for they give a very positive to the City and the area."

City of Ely Labor Management
 
"Dawn: I just want to add my thanks for your great cooperation during the past year. We appreciate your flexibility and your prompt response to all of our needs related to scheduled and impromptu meetings. Your staff is great! They respond immediately to all of our requests."
Pat - EADA/Joint Powers
 
"Enjoy frequenting facility - always good food, service, friendly staff. Enjoy working with Dawn Manning, she is always accommodating."
City of Ely
 
"Excellent. Well laid out menu, easy to plan the function, obviously dealing with an experienced and professional operation and contact person in Dawn."
Ainsworth Logger Appreciation Dinner
"Your lodge is worthy of all you advertise - when we come north again we will definitely consider your lodge."
Linn Buchanan County
"Very helpful….Patty was wonderful…All servers were very accommodating."

"The group setting up the room did a great job-one additional table was set up quickly."

"We had such nice feedback-It was an enjoyable evening! Thanks for making it so!"

Irresistible Ink
"Very helpful with all planning services."

"Staff very helpful and professional."

"Excellent-your Christmas decorations were excellent."

Steger Mukluks
"Arrangements went very smoothly!"

"Very good hospitality and service to our group-no problems at all!"

"We had a very enjoyable party! Thank you for everything!!!"

KSKJ Party
"The entire staff at Grand Ely Lodge was Great! Thanks so very much."
Cross Roads High School
"Great."

"We all really enjoyed the weekend! Thank you!"

Twig Hockey
"Dawn Manning-outstanding over the phone and in person."

Facility: "Excellent on all features." "Way more than we expected-excellent" "So perfect to have our snowmobiles right outside our room."

Cook County Snowmobile Club
"All staff that we dealt with were professional and courteous. We received excellent service and treatment throughout."

"Food was great-both taste and display. Good value."

"Beautiful facilities-Neat, clean-great place."

"When we asked for additional items, those were provided quickly and professionally."

"Dawn was excellent to work with. She answered all of my questions, thoroughly and professionally. We will definitely use the facilities again as occasion arises."

Great Lakes Gospel Marriage Retreat
"Thank you for allowing the full menu--Food was excellent as always. Everyone had a wonderful time."
Duluth-Clinic Ely
 
"Excellent in all aspects! Patty and her staff were outstanding! Banquet was well-presented and the food was excellent."
Class Reunion
"Dawn Manning was very helpful with suggestions. Very friendly and efficient"
Rotary Club Style Show
"Always a pleasure to work with such a friendly staff."

"The willingness to accommodate us in all areas is awesome. A special thanks to Dawn."

I W C -Board/Staff Retreat
Dawn & her staff did an excellent job-everything was handled very efficiently.  Best service ever!
Sherry Evans Country Simple Pleasures Red Hat Holiday Event.
 
“It was great..helped move tables,,,,good service…hot food”

“This is the best overall service we’ve had out of the 6 community meetings we’ve hosted throughout the range”

Family Services Collaborative
“Everyone, as always, was polite, nice, very helpful and smiley.”

”Very good setup.”

”We always have a great time and are cared for very well-Thank you!”

”Great hospitality shown by all employees on all levels”

 Law Enforcement Ass’n.
“Waitstaff was friendly, helpful, good job”
Wells Fargo
“Dawn and Connie were very helpful and friendly-Whenever I called they answered my questions very efficiently.”

”The waitstaff were very friendly-They were excellent, very good service. The food was very good, everyone enjoyed it!”

”The room looked very clean and nice.”

”Everything was set up beautifully. The decorations looked great.”

”The entire experience was wonderful! We were all very pleased and we had a great time! We will definitely plan our next Christmas party with you!!”

Boundary Waters Community Bank
”Would gladly come back again.”
MN Department of Natural Resources
“Front Desk, Bar and Dining Staff could write the book on ‘Hospitality’. Always eager to please the guests.”

Facility: “Absolutely a ‘10’! When a facility and its staff make you feel like you’ve come home, then you should call it home. The NL300 hopes to call Grand Ely Lodge ‘home’ for many years to come.”

“Your staff listens well and carries out every detail of an event. It is an event planner’s dream to work with Grand Ely Lodge’s staff.”

Northland 300 Special Olympics
"Very responsive and helpful, willing to do whatever they needed to make our dinner a success."

"The staff was very friendly and efficient. The food was delicious and plentiful!"

"The room was clean, decorated very nice and everything was very comfortable."

"Again, this was a very pleasant experience for us. We love having our dinner there and the staff is great."

Dorothy Molter Museum
"The entire experience was pleasant. All contacts were conducted on a most professional and friendly level. All questions were answered immediately."

"Wait staff were most friendly and helpful. We required more appetizers and we were well accommodated for this turn of events."

"Quite clean, comfortable and suited our objectives admirably."

"On the whole, our experience was most favorable and we will definitely consider using your facilities again."

Edward Jones Investment Seminar
"Excellent! All of our requests were granted.” “We all felt at home.” “…excellent service and great atmosphere; you have it all!"

"Grand Ely Lodge offered a beautiful setting with many things for our participants to do in their free time.” “…a training facility that exceeded our greatest expectations.” “The staff…met our every request with courteous, respectful attention.” “It is difficult to find a training facility that offers adequate space, pleasant staff, good food and great atmosphere; the Grand Ely Lodge provided these and many more amenities.” “The Chef and food service staff provided meals that were promptly served, elegantly presented and of great quality.” “Courtesy and timeliness…were much appreciated.” “Our goal was to make this (training) as enjoyable as possible. Obviously, we chose the right facility to help us attain that goal.” “…with sincere thanks to you, Dawn, and to the staff…we acknowledge the success of our training. “…unsurpassed in customer service and genuine kindness that make hosting training in Northern Minnesota the absolute best that it can be."

Indian Education Dept.

 

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Grand Ely Lodge
www.grandelylodge.com
The finest of Minnesota Resorts - Four Season Resort Vacations
400 North Pioneer Road · Ely, Minnesota 55731 
800-365-5070  · 218-365-6565
 Fax  218-365-2840
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